A-Z of getting started in 2026
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A–Z of Starting a Small Business in 2026
Here are the basics. You’ll want more detail and perhaps assistance to get all the processes right. Business111’s search function will point you in the right direction.
Accounting, Automation and AI
Set up bookkeeping from day one. Use simple tools (FreeAgent, QuickBooks, Xero) and automate invoicing, reminders, and expenses. AI tools can draft proposals, chase payments, and analyse cash flow.
Business Plan & Business Model
You don’t need a 40 page plan. You need clarity on:
• what you sell
• who you serve
• how you make money
• how you deliver
• what it costs
A one pager is enough to start with and constantly review and revise it.
Cash Flow
All important. Cash flow is the No.1 reason micro businesses fail.
Build a buffer, forecast monthly, and protect yourself from late payments. The figures in your business are what really tell you the story.
Digital Presence
Your online footprint is your shopwindow if your business is online only.
That means:
• a simple website
• an online Business Profile
• one social platform you show up on consistently
Expenses & Efficiency
Track every cost.
Claim allowable expenses (keep the records)
Streamline your processes from the start and avoid stress later.
Funding & Finance
Explore grants, start up loans, local authority schemes, and sector specific funds. January is a key reset point for many funding programmes.
GDPR & Data Protection
Even micro businesses must comply.
Have a privacy notice, secure data storage, and clear consent processes.
HMRC Registration
Register as self employed or set up a limited company.
Understand tax obligations, payments on account, and allowable deductions.
Insurance
Most businesses need at least:
• public liability
• professional indemnity
• employer’s liability (if you hire anyone)
• cyber cover is increasingly essential.
Journey Mapping
Map the customer journey from their first contact with your business to repeat purchase.
This helps you design better experiences and reduces the chances of losing customers to your competition.
KPIs (Key Performance Indicators)
Track what matters:
• leads
• conversion rate
• average order value
• customer lifetime value
• monthly recurring revenue (if relevant)
Legal Structure
Choose between:
• sole trader
• limited company
• partnership
• CIC or social enterprise
Each has different tax and reporting requirements (see Business111 Resources)
Marketing Strategy
Pick one core channel and master it.
Consistency beats complexity.
Networking & Niche Communities
Join local business groups, sector networks, relevant or specialist communities, and business forums. Businesses thrive through connections and sharing tips and best practice.
Operations
Document your processes early:
• onboarding
• delivery
• invoicing
• customer service
• refunds
This saves time and supports growth.
Pricing
Price for sustainability, not survival. Yopu won’t survive if you’re only breaking even or can’t pay yourself a salary.
Review your prices regularly and make sure you aren’t undercharging, which is a very common business mistake.
Quality Control
Whether you sell products or services, create simple quality standards.
Consistency builds trust.
Risk Management
Think about:
• cyber security
• compliance with the regulations such as tax and VAT
• supply chain
• financial risks
• reputational risks
A basic risk register is enough.
Sales Strategy
Know your offer, your value, and your ideal customer.
Create a simple sales script or pitch.
Tax
Understand:
• income tax
• corporation tax (if Ltd)
• VAT thresholds
• payments on account
• allowable expenses
Set aside 20–30% of profits to stay safe.
USP (Unique Selling Proposition)
What makes you different?
Your story, your values, your niche, your method, all contribute to your competitive edge.
Visibility
Show up regularly.
People buy from businesses they recognise and trust.
Website
A simple, clean, accessible website is enough.
Include:
• what you do
• who you help
• prices (if possible)
• how to contact you
• testimonials
eXpectation Management
Set clear expectations with customers:
• timelines
• deliverables
• boundaries
• communication channels
This reduces complaints and increases loyalty as long as you stick to your promises.
Yearly Planning
Set annual goals, quarterly priorities, and monthly actions.
Review and adjust to make sure you can be agile enough to respond to changes. Agility is a superpower.
Zero Burnout
Your wellbeing is a business asset as is that of any people you take on. You need a zero tolerance approach to anything that undermines wellbeing.
Set boundaries, take breaks, and build a support network to avoid the feeling of isolation.
If you aren’t thriving the business won’t either.